Contact & Grievance Policy

For service support, users should contact our official support number and provide the order ID for faster assistance.

If your issue is unresolved, you may raise a grievance request with issue summary, timeline, and supporting screenshots/documents.

Grievance matters are reviewed in order of priority and complexity. Resolution timelines may vary based on dependency on external authorities.

Customers are advised to share sensitive information only with officially assigned representatives listed on their order page.